The term ‘trainer’ refers to trainers, teachers; lecturers or instructors from your training organization. Provide one response to each item on the form. You are required to use the Learner Questionnaire (PDF) and the Employer for download); ASQA’s Quality Indicator annual summary report template (DOC). Do I have to use the Australian Quality Training Framework (AQTF) survey form. AQTF Learner Questionnaire If you are a Learner please complete this Learner Questionnaire. organisation. Provide one response to each item on the form.

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In my opinion, this was a very sad day for the VET sector. It is extremely rare to see an RTO make the connection between the reporting of satisfaction trends and their continuous improvement approach. This was a welcome decision as the SMART database had huge deficiencies, particularly in the way it retained data from year to year and in its reporting structure which was difficult to interpret.

The data helps RTOs continuously improve their services, quewtionnaire allows the national and state registering bodies to conduct informed qqtf assessments.

Registered training organisations RTOs are required to collect and report data on three quality indicators:. VETsurvey is a fully compliant survey creator, built specifically for education institutions. VETsurvey is a hosted and supported solution, with a dedicated support team ready to provide product and technical support for all customers.

It includes on-the-job program, course completion, learner engagement and employer satisfaction questionnaires. Data for the previous year must be submitted by 30 June, otherwise your RTO’s risk rating and registration may be affected.


Learner Questionnaire

Finally we are moving to a position where we are linking the collection and analysis of data with our continuous improvement actions. Students can then complete the survey online through their browser before submitting their surveys back to the RTO. VET and training organisations.

To provide a solution to this problem, Newbery Consulting has developed a nice simple database that will allow you to progressively enter your survey results and produce reports over any date range.

The completed survey forms often pile up in a draw until May each year when they are entered into SMART for the 30 June reporting requirement. If you meet these requirements and need to improve your use of survey data to identify opportunities for improvement, please proceed to the request page:. The service is run by the Australian Council for Educational Research.

It uses the traffic light system to guide management decisions about how to respond when your satisfaction levels are low.

TAC – Quality Indicators

There is more information on system requirements on the request page. So, where are we today? Satisfaction Data will complement the continuous improvement arrangements of those using our RTO System.

In most cases, RTOs already had very genuine and meaningful learner and employer feedback arrangements and this new requirement forced them to either discard their current arrangements or continue to apply them parallel to the new mandatory system. Satisfaction Data is a split Microsoft Access database file. ASQA has issued a general direction on this click here to see and provided a simple form called the Quality Indicator Annual Summary Report which allows questionnairs RTO to report the outcomes relating to response rates, trends, feedback and improvements actions, nice!


Quality indicator data is not released to any other party. It will produce a summary report and a detailed report for both the learner and employer satisfaction trends.

Completed reports can be emailed to vet. VETsurvey operates as a stand-alone product: We have RTOs contact us regularly looking for a solution to this problem. At Newbery Consulting we are serious about supporting the VET sector with practical, common sense products that support quality and strengthen your compliance. Speak to a VETtrak specialist today.

Reports can be easily generated and exported as required through VETsurvey; there are a wide range of reports to suit audit purposes and compliance reporting. Please enable scripts and reload this page.

Data on learner engagement and employer satisfaction is collected through two questionnaires. It allows for the easy creation and distribution of surveys for all training organisations, large and small. On this page What you need to know Competency completion Learner engagement and employer satisfaction What you need to know Registered training organisations RTOs are required to collect and report data on three quality indicators: You may be trying to access this site from a secured browser on the server.

Satisfaction Data is not a supported software and is not eligible for technical support from Newbery Consulting or updates. It is up to an RTO to send out the questionnaires, which can be paper or online.

For more information, see: Reporting of learner engagement and employer satisfaction quality indicator template doc –

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